Thursday, December 13, 2007

Things That Break In the Middle Of The Night...

I started my latest 7-day turn in the on-call emergency pager rotation at work yesterday. After-hours, our employees can call a special emergency number that pages the tech who's on-call at the time. Last night I got my earliest call since we started the rotation a year ago.

One of our newspaper delivery depots lost their network signal around 2:00 in the morning. That is bad because the overnight hours are prime time for newspaper delivery men. They need to be able to log on and print out their delivery lists for the morning. After an hour of trying to troubleshoot with the depot manager, I woke up my network administrator and he told me to have that depot shut down and move to another depot nearby. It looks like they lost their DSL signal and it didn't come back on until 4:30 a.m.

I think I was almost back to sleep by then. Almost.

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